Privacy Policy

Effective Date: 01/01/2025

  • Curzenn is committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR).

  • Information We Collect
    • Contact Information: Name, email address, phone number, and country.
    • Business Information: Business name and details related to review removal services.
    • Review Links: Specific links to contents submitted for removal.
    • Payment Information: Collected securely when processing payments for services (Stripe gateway)
  • How We Use Your Information
    • Provide and manage our content removal services.
    • Respond to inquiries and provide customer support.
    • Process payments after successful service completion.
    • Communicate updates regarding your service request.
    • Comply with legal obligations and resolve disputes.
    • Improve our website functionality and services.
  • Legal Basis for Processing
    • Consent: When you voluntarily provide information for inquiries or service requests.
    • Contractual Obligation: To fulfill our agreement to provide services.
    • Legal Compliance: To comply with legal responsibilities and enforce our terms.
    • Legitimate Interests: For service improvement and fraud prevention.
  • Data Security
    • Secure servers and encryption protocols.
    • Restricted access to personal data within our organization.
    • Regular monitoring and audits to identify potential vulnerabilities.
  • Data Retention
    • We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements.