Terms and Conditions

Effective Date: 01/01/2025

Welcome to Curzenn. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

• 1. Introduction

  Curzenn, located in France, operates as an online reputation management company specializing in the ethical and legal removal of defamatory contents. These Terms and Conditions govern your use of our services and website.

• 2. Services Offered

  Curzenn provides services for the identification and legal removal of defamatory or policy-violating contents from Google platforms. Services are available through two packages.

• 3. Eligibility

  By using our services, you confirm that:

  • You are at least 18 years old.
  • You have the authority to act on behalf of the business associated with the review.
  • All information provided is accurate and complete.

• 4. Payment Terms

  • Pricing provided after consultation.
  • Payment is due only after results.
  • All payments must be made through the accepted methods listed on our website.

• 5. Service Process

  • Details submitted for removal are first analyzed for eligibility under Google's content policy.
  • Curzenn will attempt removal through legal and policy-compliant methods.
  • We do not guarantee removal if the content does not violate Google's policy.
  • The timeline for removal may vary based on the complexity of each case.

• 6. Confidentiality

  • Curzenn commits to maintaining strict confidentiality regarding all client information.
  • Information shared will only be used to provide the services requested.
  • We adhere to GDPR guidelines for data protection.

• 7. Limitation of Liability

  Curzenn is not liable for any indirect, incidental, or consequential damages arising from the use of our services. We do not guarantee that all contents will be removed, especially those that comply with Google's policies.

• 8. Refund Policy

  • Payments are only collected after successful results; therefore, no refunds are applicable.
  • If a removal is unsuccessful, no charges will be made.

• 9. Prohibited Use

  Clients are prohibited from:

  • Providing false or misleading information.
  • Using our services for fraudulent or illegal activities.
  • Attempting to remove genuine, policy-compliant reviews without valid cause.

• 10. Termination of Services

  Curzenn reserves the right to terminate services if any terms are violated or if fraudulent activity is detected.

• 11. Intellectual Property

  All content on our website, including logos, text, and graphics, is the property of Curzenn and may not be used without prior written consent.

• 12. Amendments

  Curzenn may revise these terms at any time without notice. By continuing to use the services, you agree to be bound by the updated terms.

• 13. Governing Law

  These Terms and Conditions are governed by the laws of France and the European Union.

• 14. Contact Information

  For questions regarding these Terms and Conditions, please contact us at:

  Email: contact@curzenn-reputation-management.com

  Phone: +33 (0) 677 382 957

By using Curzenn's services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.